Florida Georgia Line (“Florida Georgia Line,” “FGL,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit FloridaGeorgiaLine.com or other websites, pages, services, or digital properties that link to this Privacy Policy (collectively, the “Services”).
This Privacy Policy also describes your choices regarding your personal information, including communications you receive from us.
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
The information we collect depends on how you interact with the Services.
Information You Provide to Us
We may collect information you voluntarily provide, including:
If purchases are offered through the Services, payment information may be collected and processed by our third-party payment processors, merchandise providers, ticketing providers, or other service providers. We may not directly receive or store complete payment card information.
Information Collected Automatically
When you access or use the Services, we and our service providers may automatically collect certain information about your device and activity, including:
We may collect this information through cookies, pixels, tags, analytics technologies, and similar tools.
Information From Third Parties
We may receive information from third parties, including service providers, social media platforms, marketing partners, ticketing platforms, merchandise providers, contest or promotion partners, and other companies that assist us in operating or promoting the Services.
Information obtained from third parties is handled in accordance with this Privacy Policy and any additional restrictions imposed by the source of the information.
2. HOW WE USE INFORMATION
We may use personal information to:
3. EMAIL COMMUNICATIONS
If you subscribe to our email list, we may send you news, announcements, promotional materials, tour information, music updates, merchandise information, and other marketing communications.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.
Even if you opt out of marketing communications, we may still send non-promotional communications when appropriate, such as communications regarding transactions, customer service requests, legal notices, or changes affecting the Services.
4. SMS/TEXT MESSAGE PROGRAM
If you choose to provide your mobile telephone number and expressly opt in to receive marketing text messages from Florida Georgia Line, we may send recurring promotional and marketing text messages to the mobile number you provide. Messages may include, for example, announcements regarding new music, tours and performances, merchandise, fan opportunities, promotions, and other Florida Georgia Line news.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
By opting in to receive text messages, you represent that you are the subscriber or customary user of the mobile number provided and that you are authorized to consent to receive messages at that number.
Message Frequency and Charges
Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.
Carriers are not liable for delayed or undelivered messages.
How to Opt Out
You may opt out of marketing text messages at any time by replying STOP to a message you receive from us.
After submitting a STOP request, you may receive a one-time confirmation message confirming your opt-out. After that confirmation, you will no longer receive marketing text messages from that SMS program unless you subsequently opt in again.
For assistance, reply HELP to a message or contact us at info@thecoreent.com.
SMS Consent and Mobile Information
We do not sell or share your mobile telephone number, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
We may disclose mobile information to service providers and vendors that help us operate our messaging program, such as telecommunications providers, messaging platforms, technology providers, and other vendors acting on our behalf, to the extent necessary to provide the SMS program and related services.
SMS opt-in consent and associated consent records will not be shared with third parties for purposes unrelated to providing the messaging services you requested, except as required by law.
Your participation in our SMS program is also subject to any additional terms presented to you when you opt in.
5. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies and similar technologies to operate the Services, remember preferences, understand how visitors use the Services, measure performance, improve functionality, and support advertising and marketing activities.
These technologies may collect information about your browser, device, interactions with the Services, and activity over time.
Depending on your location and applicable law, you may have options to manage certain cookies or similar technologies through a cookie preference tool made available on the website.
You can also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect the functionality or availability of portions of the Services.
6. ANALYTICS AND ADVERTISING
We may use third-party analytics and advertising services to help us understand use of the Services, measure engagement, evaluate campaigns, and provide or measure advertising.
These providers may use cookies, pixels, or similar technologies to collect information about your interactions with the Services and, depending on the provider and your choices, other websites or online services.
Where required by applicable law, we will provide appropriate choices regarding the use of personal information for targeted advertising or similar activities.
7. HOW WE DISCLOSE INFORMATION
We may disclose personal information in the following circumstances:
Service Providers. We may disclose information to companies that perform services on our behalf, such as website hosting, analytics, email delivery, SMS messaging, marketing, security, customer support, payment processing, merchandise fulfillment, ticketing, and other operational services.
Business and Promotional Partners. We may disclose information to partners involved in a promotion, contest, sweepstakes, event, or other experience when disclosed to you at the time information is collected or when otherwise permitted by law.
Legal and Safety Purposes. We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; enforce our agreements or policies; investigate potential violations; prevent fraud or security threats; or protect the rights, property, or safety of Florida Georgia Line, our users, or others.
Business Transactions. Information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other business transaction.
With Your Direction or Consent. We may disclose information when you direct us to do so or otherwise consent to the disclosure.
We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.
8. THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to third-party websites, applications, social media platforms, merchandise stores, streaming services, ticketing providers, or other services.
Those third parties operate independently from us and have their own privacy practices. This Privacy Policy does not apply to information collected directly by third parties.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
9. SOCIAL MEDIA AND EMBEDDED CONTENT
The Services may include content or features provided by social media platforms, streaming services, video platforms, or other third parties.
When you interact with embedded content or third-party features, those third parties may collect information about you in accordance with their own privacy policies and technologies.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing the Services, maintaining appropriate business and legal records, complying with legal obligations, resolving disputes, enforcing agreements, and protecting against fraud or abuse.
Retention periods may vary depending on the type of information, why it was collected, and applicable legal requirements.
11. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, network, database, or electronic transmission is completely secure. We therefore cannot guarantee the absolute security of personal information transmitted to or through the Services.
12. YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These rights may include the ability to:
The availability and scope of these rights depend on your jurisdiction and may be subject to exceptions.
You may submit a privacy request by emailing info@thecoreent.com. We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising privacy rights provided by applicable law.
13. U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Where required, we will provide eligible residents with the ability to exercise applicable rights regarding access, correction, deletion, portability, and certain forms of data sharing, targeted advertising, or profiling.
If we engage in activities that applicable law defines as the “sale” or “sharing” of personal information or the processing of personal information for targeted advertising, we will provide any notices and opt-out mechanisms required by applicable law.
Authorized agents may submit requests on behalf of consumers where permitted by applicable law and subject to appropriate verification requirements.
14. CHILDREN’S PRIVACY
The Services are intended for a general audience and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 in a manner prohibited by the Children’s Online Privacy Protection Act (“COPPA”). If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
Parents or guardians who believe a child has provided us with personal information may contact us at info@thecoreent.com.
15. INTERNATIONAL VISITORS
The Services are operated from the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate.
Privacy and data protection laws in those jurisdictions may differ from those in your country of residence.
Where required by applicable law, appropriate safeguards will be used in connection with international transfers of personal information.
16. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS
Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is not a universally accepted standard governing how websites should respond to DNT signals, the Services may not respond to all DNT signals.
Where applicable law requires recognition of browser-based opt-out preference signals, such as legally recognized universal opt-out mechanisms, we will process supported signals as required by applicable law.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, legal requirements, or the Services.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. If required by applicable law, we may provide additional notice regarding material changes.
We encourage you to review this Privacy Policy periodically.
18. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:
Florida Georgia Line
c/o The Core Entertainment
Email: info@thecoreent.com